Project Management: Ethics, Skills and Leadership explores the relationship between ethics and practical project management concepts. Project management concepts including governance, lifecycle management, risk management and cost management are viewed from an ethical perspective. The relationship between leadership actions including conflict management, coaching, influencing, and problem solving and ethics are explored. The role of ethics in business, including customer satisfaction, customer relationships, and legal and regulatory compliance are also explored.
Learning Objectives
By the end of the course students will be able to:
- Explain how to perform project lifecycle, risk and time management in an ethical manner.
- Articulate the relationship between project governance and ethical behavior
- Review ethical standards and their application in conflict management, coaching, influencing, and problem solving
- Explain customer satisfaction and customer relationships and the role of a code of ethics
- Define ethical behavior as it relates to leadership and project management
- Explain how ethical standards are used in project management decision-making
- Understand business codes of ethics
- Articulate ethical dilemmas related to project management